CustomCat is an American digital printing company that is located in Corktown, Detroit’s oldest neighborhood.
They offer print-on-demand (POD) services on a good range of products including clothing, accessories, drinkware, hats, blankets, laptop sleeves and more. We recommend you view their full range of products because there really are some unusual ones that makes CustomCat stand out from other POD companies.
When it comes to clothing they not only offer large selections of apparel but they also offer POD on certain brands including Adidas Golf, Alternative, Anvil, Bella + Canvas, Delta, Gildan, LAT Sportswear, Port & Co and so on.
CustomCat has the only digital printing technology in the USA able to offer 1200 dpi resolution on apparel with a soft-hand feel quality that is unmatched in the market.
On average, merchandise is produced and shipped within 2-3 business days after purchase. Standard shipping/transit times apply (1-7 days for domestic and 4-15 days for international)
Domestic: $4.99 for the first item + $1.50 per additional product added to the order shipped.
Rest of the world: $7.50 for the first item + $5.95 per each additional product to the order shipped.
International shipments may incur customs fees depending on the country and their regulations. Any customs fees are to be paid to the appropriate customs agency by the customer.
Can you view your shipping order?
You can check the status of your order with the CustomCat App.
If your store is connected to Shopify then you will want to wait 2 hours at most before it shows. This is because CustomCat batches your Shopify orders every 2 hours. The order will show “unfulfilled” until the shipping label is printed and the package is ready to ship. At this point the status will change to “fulfilled” and the tracking number will be displayed for your use.
Keep in mind that the customer is also sent the tracking number automatically via Shopify’s email confirmation.
+ Considered one of the cheapest POD services
+ Higher profit margins
+ Integrates with Shopify, WooCommerce
+ API and CSV integration options
+ Provides tracking number for the order
+ Large range of products
+ Good customer service
– Inconsistent shipping times, it can take longer to fulfill than advertised
– Only have warehouses available in the USA, not recommended to use for those outside of the USA
Pricing – How does it work?
Creating an account with CustomCat is completely free. What you’re paying for is the POD service + fulfillment. Each product has a price next to it and once added to cart, that plus shipping is the price of your product. Of course, for most of you, you’ll be using POD services for your shop and/or brand. Therefore, you have to work out the % markup for the price and your price for shipping.
This standard long-sleeve costs $10.50. You can then decide on what colors it’s available in, sizes and then of course, what designs you want printed on the front and/or back. Each product has a downloadable “art guidelines” pack, to make the process that much easier for you.
Integrations with eCommerce platforms
CustomCat is able to integrate with your Shopify store via the Shopify App Store. They offer two plans including CustomCat and CustomCat Lite. CustomCat Lite is completely free and is a great option for those of you just starting out. If you upgrade to CustomCat, it costs $30 a month but provides the lowest possible prices, for higher profit margins! This is a super affordable option for those of you who will be selling large volumes of product.
CustomCat integrates with WooCommerce to fulfill products with ease and it’s completely free.
In Summary – Whose it for?
CustomCat is a great POD solution for those who are:
- Based in the USA and/or store is for USA customers
- Wants a POD solution that integrates with their Shopify or WooCommerce store
- Looking for a POD service that offers lower prices and higher profit margins
- Doesn’t have to have super-fast delivery times
- Has a sportswear or activewear focused brand (not necessary but preferable as large selection of sports style clothing)